Delivering To:
Annerley - Buranda - Coorparoo - Dutton Park - Greenslopes - Highgate Hill -
Holland Park - Holland Park West - Kangaroo Point - Mt Gravatt -
Mt Gravatt East - Moorooka - South Brisbane - Stones Corner - Tarragindi -
West End - Wellers Hill - Woolloongabba - Yeronga
Frequently Asked Questions
What does a meal pack consist of?
Meal, dessert, soup and juice
What time and day will you deliver my meal?
We deliver Monday to Friday between 11:30am and 1:00pm. Your first few deliveries will give you a good idea as to what time you can expect your future deliveries.
How often do I have to get meals delivered?
You can have meals delivered once a week or every day. We have clients who get a hot meal five days a week and 2 frozen meals for the weekends. Or you could have meals delivered Monday, Wednesday and Friday. Some of our clients get one delivery of frozen meals a week. It all depends on your circumstances and what you need.
What if I need my meal cut or blended?
We can cut your meal, provide blended, mashed or pureed meals for those who require a texture modified diet, we do gluten free meals and cater to clients with allergies. These ‘SPECIAL’ meals are prepared daily so they can also be delivered hot, chilled or frozen. We cater for anyone who has special requirements whether it’s for a short period or permanently.
How and when do I pay?
You pay every Monday for the meals you had the previous week. You can pay by EFTpos, cash or cheque. You can also pay monthly, we send you an account or you can ring the office and pay with eftpos or credit card, or deposit directly to our bank account. Again, the choice is yours as to how you pay for your meals.
What happens if I have an appointment and am going out for the day?
If you aren’t going to be home for your delivery please contact the office by 8:30am on the day of your appointment to cancel your delivery or to arrange to pick your meal up from the kitchen. You can also arrange for a neighbour or friend to take delivery of your meal if you let the office know.
What if I’m not home when you come or I forget to tell you in advance?
We will leave a yellow card in your door to let you know that we tried to deliver your meal. Unfortunately we cannot leave the meal in an esky or at your door and will charge you for the meal.
Do you give my personal information to anybody?
No, we have a strict privacy policy and take great care of your personal details. No information is available to outside organisations without your written permission. You can read an abbreviated version of our Privacy Policy by clicking here.
Meal, dessert, soup and juice
What time and day will you deliver my meal?
We deliver Monday to Friday between 11:30am and 1:00pm. Your first few deliveries will give you a good idea as to what time you can expect your future deliveries.
How often do I have to get meals delivered?
You can have meals delivered once a week or every day. We have clients who get a hot meal five days a week and 2 frozen meals for the weekends. Or you could have meals delivered Monday, Wednesday and Friday. Some of our clients get one delivery of frozen meals a week. It all depends on your circumstances and what you need.
What if I need my meal cut or blended?
We can cut your meal, provide blended, mashed or pureed meals for those who require a texture modified diet, we do gluten free meals and cater to clients with allergies. These ‘SPECIAL’ meals are prepared daily so they can also be delivered hot, chilled or frozen. We cater for anyone who has special requirements whether it’s for a short period or permanently.
How and when do I pay?
You pay every Monday for the meals you had the previous week. You can pay by EFTpos, cash or cheque. You can also pay monthly, we send you an account or you can ring the office and pay with eftpos or credit card, or deposit directly to our bank account. Again, the choice is yours as to how you pay for your meals.
What happens if I have an appointment and am going out for the day?
If you aren’t going to be home for your delivery please contact the office by 8:30am on the day of your appointment to cancel your delivery or to arrange to pick your meal up from the kitchen. You can also arrange for a neighbour or friend to take delivery of your meal if you let the office know.
What if I’m not home when you come or I forget to tell you in advance?
We will leave a yellow card in your door to let you know that we tried to deliver your meal. Unfortunately we cannot leave the meal in an esky or at your door and will charge you for the meal.
Do you give my personal information to anybody?
No, we have a strict privacy policy and take great care of your personal details. No information is available to outside organisations without your written permission. You can read an abbreviated version of our Privacy Policy by clicking here.
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