Delivering To:
Annerley - Buranda - Coorparoo - Dutton Park - Greenslopes - Highgate Hill -
Holland Park - Holland Park West - Kangaroo Point -
Mt Gravatt East - South Brisbane - Stones Corner - Tarragindi -
West End - Wellers Hill - Woolloongabba
Client Rights
As a client you have rights and responsibilities
You have the right
As a client you also have responsibilities; these are
You can download a copy of the Charter of Care Recipient Rights & Responsibilities below:
You have the right
- to express your concerns about the service without fear of losing the service and to have your complaints dealt with fairly and promptly.
- to be represented by an advocate of your choice.
- to be assessed to receive meals without discrimination.
- to have your specific dietary requirements met where possible.
- to privacy and confidentiality
- to expect that no information about you will be provided to anyone
- to view any information about yourself held by our service.
- to refuse the service without retribution.
As a client you also have responsibilities; these are
- to pay for your meals.
- to comply with our Meal Delivery policy.
- to advise us if you are not going to be home when the meal is delivered.
- to advise us if you are going to be absent for any short or extended time.
You can download a copy of the Charter of Care Recipient Rights & Responsibilities below:
| Charter Rights & Responsibilities.pdf |
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