Meals On Wheels Holland Park
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Client Rights

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Delivering To:
Annerley - Buranda - Coorparoo - Dutton Park - Greenslopes - Highgate Hill -
Holland Park - Holland Park West - Kangaroo Point - Mt Gravatt -
Mt Gravatt East - Moorooka - South Brisbane - Stones Corner - Tarragindi -
​West End - Wellers Hill - Woolloongabba - Yeronga

Client Rights

As a client you have rights and responsibilities

You have the right

  • to express your concerns about the service without fear of losing the service and to have your complaints dealt with fairly and promptly.

  • to be represented by an advocate of your choice.

  • to be assessed to receive meals without discrimination.

  • to have your specific dietary requirements met where possible.

  • to privacy and confidentiality

  • to expect that no information about you will be provided to anyone
else outside the service without your written permission

  • to view any information about yourself held by our service.

  • to refuse the service without retribution.

As a client you also have responsibilities; these are

  • to pay for your meals.

  • to comply with our Meal Delivery policy.

  • to advise us if you are not going to be home when the meal is delivered.

  • to advise us if you are going to be absent for any short or extended time.

You can download a copy of the Charter of Aged Care Rights below:
3._charter_of_aged_care_rights.pdf
File Size: 97 kb
File Type: pdf
Download File

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HOLLAND PARK MEALS ON WHEELS


Contact:

​Phone: (07) 3397 9150
​
Fax: (07) 3394 1262
Email:  admin@hollandparkmealsonwheels.com.au

Address:

49 Abbotsleigh Street
Holland Park QLD 4121




Management Team:

Manager:  Megan Beraldo  
Administrative Assistant:  Natalie Georgantas
​Volunteer Coordinator:  Emily Beraldo
Administrative Assistant:  Emmy Gear

​Office Hours:

Monday - Friday: 7:30 am to 2:30 pm
(If calling outside these hours, please leave a message)

Website by Local Lead Agency © 2018
Edited on site 2020.
Privacy Policy
  • Home
  • About Menu's & Pricing
    • Meal Pricing
    • About Our Menus
  • Order Meals
    • Week 1 and 2 Menu
    • Week 3 And 4 Menu
    • Week 5 and 6 Menu
    • Frozen Meal Menu
  • New Clients & Volunteers
    • Become A Client
    • Become An NDIS Client
    • Become A Volunteer
  • Information
    • About Us
    • Why Choose Us
    • Frequently Asked Questions
    • Client Rights
    • Privacy Policy
    • Newsletters
  • Testimonials
  • Contact Us